bobo 88 Privacy Policy

1 Introduction

bobo 88 places the highest importance on the privacy of its users. This privacy policy explains what information is collected when you use bobo 88's website or services, how that information is processed, and what rights you have over your data.

This policy applies to all bobo 88 services, platforms, and mobile applications. Please read it carefully before using our services. Continuing to use our services means you have accepted the terms described in this policy.

This privacy policy is related to our Terms and Conditions, and reading both documents together will give you the full picture. If anything is unclear, you are welcome to contact our support team directly.

2 Information Collection

bobo 88 collects the following types of information. Each piece of information is collected for a specific and legitimate purpose.

2.1 Information You Provide Directly

Information you provide during account registration, deposits, or other activities includes:

• Full name and date of birth
• Email address and mobile number
• Password (stored in encrypted form)
• National ID card or passport details for identity verification
• Payment method details such as bKash, Nagad, Rocket or Upay numbers and bank account information

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser and operating system information
• Login time, date, and session duration
• Game history and transaction records
• Navigation patterns and click data on the site

2.3 Information Received from Third Parties

Some information may also be received through identity verification services, payment processors, and fraud prevention agencies. This information is used only for the stated purposes.

3 Use of Information

The information collected is used for the following purposes:

3.1 Account Management

Information is used to create your account, verify your identity, and ensure secure login. Secure account management is a core part of our platform.

3.2 Transaction Processing

Payment information is used to complete deposits and withdrawals, issue bonuses, and accurately maintain transaction records.

3.3 Customer Support

If you request assistance via live chat or email, reviewing your account information allows us to resolve issues quickly. bobo 88's support team provides service in Bengali 24/7.

3.4 Security and Fraud Prevention

Information is used to detect unusual logins, multiple accounts, or suspicious transactions, and to maintain the security of the platform.

3.5 Responsible Gaming Support

We monitor players' gaming patterns so that we can provide timely support if anyone runs into difficulty. Our Responsible Gaming guidelines contain more details on this.

3.6 Communications and Notifications

Where applicable, your contact information may be used to send promotional offers, important updates, or security-related notifications. You can opt out of these notifications at any time.

4 Information Storage and Security

bobo 88 follows industry-standard technical measures to protect your personal information.

4.1 Encryption and SSL Protection

SSL encryption is used when data is transmitted through our platform, reducing to virtually zero the chance of information reaching third parties. Passwords are never stored in readable form — they are always kept as encrypted hashes.

4.2 Access Controls

Only employees who need your information to perform their duties are granted access to it. All internal access is logged and reviewed regularly.

4.3 Data Retention Period

Your information is retained for as long as your account remains active. Even after an account is closed, certain information may need to be kept for a specified period to meet legal and financial obligations. Once the retention period has passed, information is securely deleted or anonymised.

4.4 Response to a Data Breach

If a security incident occurs, we will notify affected users as quickly as possible and take the necessary steps to limit any harm.

5 Sharing Information with Third Parties

bobo 88 does not sell users' personal information to third parties for commercial purposes. However, information may be shared with specific service providers in limited circumstances:

5.1 Payment Processing

The information required to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer is shared with the relevant payment services. This sharing is limited solely to completing the transaction.

5.2 Technology and Infrastructure Partners

We work with trusted technology partners for server hosting, database management, and security services. These partners operate under strict confidentiality agreements and may not use the information independently.

5.3 Legal Obligations

Information may be provided to authorities when required by a court order, legal investigation, or applicable law. In such cases we will provide only what is legally required.

5.4 Game Software Providers

The platforms of Evolution, Pragmatic Play, JILI, PG Soft, and other game studios are used to run games. Relevant information may be transmitted to the associated game engine during play, but this information is used solely for the purpose of running the game.

6 Cookies and Tracking Technologies

Cookies and similar technologies are used on the bobo 88 website and app.

6.1 What Cookies Are and Why They Are Used

Cookies are small text files stored on your device. They are used to:

• Keep login sessions active and secure your account
• Remember language preferences, game settings, and personal preferences
• Analyse site performance and make improvements
• Prevent fraud and unauthorised access

6.2 Cookie Controls

You can limit or disable cookie acceptance by changing your browser settings. Please note that disabling certain cookies may mean some platform features do not work correctly.

6.3 Third-Party Analytics

Analytics tools may be used to analyse site usage statistics. This data is aggregated and cannot be used to identify individuals.

7 User Rights

You have a number of important rights over your own information. bobo 88 respects these rights and will help you exercise them.

7.1 Right to Access

You may request to know what information bobo 88 holds about you. A summary of stored information will be provided in response to a verifiable request.

7.2 Right to Correction

If any information in your account is incorrect, you may request that it be corrected. Keeping accurate information is also important for the security of your account.

7.3 Right to Deletion

After closing your account and once the legal retention period has passed, you may request that your information be deleted. However, some information may be required by law to be kept for a specified period.

7.4 Right to Object to Processing

You may object to your information being used for marketing or promotional communications. Contacting the support team in such cases will result in prompt action.

7.5 Filing a Complaint

If you have any concerns about how your information is processed, please contact us first. We will work actively to resolve the issue. You may also find answers to such questions in our FAQ section.

8 Protection of Minors

All bobo 88 services are for persons aged 21 and above only. We do not collect information from minors or allow them to operate accounts.

Age is verified at the time of account registration. If we become aware that a minor has created an account, that account will be closed immediately and any collected information will be deleted.

If a child or teenager in your household has accidentally created an account, please notify our support team immediately.

9 Policy Changes

bobo 88 may update this privacy policy when necessary. If changes are made, the "Last Updated" date at the top of the page will be revised.

For significant changes, you will be notified via your registered email or through live chat. Continuing to use our services after a change means you have accepted the updated policy.

We recommend that you check this page regularly. You can also read our About Us page to learn about all the policies that govern your relationship with our site.

10 Contact

If you have any questions, requests, or concerns about this privacy policy, please get in touch with us. bobo 88's support team is available in Bengali and English 24 hours a day, 7 days a week.